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Artificial intelligence + robotic process automation: the "smart assistant" for smart office

   Source: People's Daily Overseas Edition

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Schematic diagram of 3 major modules of Lai Ye Technology Robotic Process Automation Software Platform.


Photo courtesy of Technology


In recent years, China has sprung up in the field of artificial intelligence (AI) and is at the forefront of the world. "Made in China" with artificial intelligence at its core is accelerating integration with various industries. Recently, an expert seminar with the theme of "Building a Smart and Digital Transformation System" was held in Beijing. The guests discussed the application scenarios and future development of Robotic Process Automation (RPA).


Smart operation saves time and effort


Leading industry figures and well-known experts in the academic field expressed their views on the Internet development space, the practice of digital transformation of enterprises and the training of talents in the era of artificial intelligence. According to reports, China's first robotic process automation application guide "New Intelligence, New Efficiency, Smart Chinese Robotic Process Automation (RPA) Application Guide" will be officially released in early December.


"RPA refers to using automation technology to simulate human operations on the computer, such as mouse clicks, keyboard control, to achieve repetitive work automation." Wang Rianchun, CEO of Laiya Technology, a leading domestic RPA + AI company, said: "AI It is the brain of a robot. RPA is like the hands of a robot. If AI and RPA are combined together, the robot will do more and more and it will become a smart assistant in the smart office era. "


Extending to specific operational levels, such as the application of RPA + AI technology to the financial field, can realize the automation of accounting account maintenance, bank-enterprise reconciliation, revenue audit, tax declaration and other processes. The repetitive work that originally required financial staff to frequently switch between different online banking and internal and external systems, and carry data, was completed by the RPA robot running on the office computer, which greatly improved the financial staff's work efficiency and accuracy, and could focus their energy For more professional matters. "To change what used to take 30 minutes from manual operation to RPA robot operation, it only takes 3 minutes to complete." Wang Guanchun introduced.


Widely used in enterprise automation


RPA technology has been commercially launched overseas around 2013 and has become a new outlet for the development of the artificial intelligence industry. In 2017, NASA's Shared Services Center began developing its own RPA system, trying to use it for financial management, procurement, and human resources. In 2019, the White House released the "Pledge to America's Workers" program, which aims to provide more education and training for American workers, including 5 years of RPA training for 750,000 workers, and promote the popularization of RPA. To usher in the transformation and upgrading of the workforce.


According to the US market research and consulting agency "Transparent Market Research", by 2024, the global RPA market size will achieve a compound annual growth rate of 61.3%, and the Asia-Pacific market growth rate will reach 181% in 2021. Another global RPA industry report was released by Gartner, an IT research and consulting firm. The report shows that in the global RPA market in 2018, the top three companies in the industry had revenue growth of 629.5%, 46.5%, and 105% year-on-year, indicating that the RPA industry has entered a period of rapid development.


At the same time, in the process of digital transformation, Chinese enterprises have been burdened with information and data processing, the problem of "digital islands" has been highlighted, and the cost of labor has continued to rise, so it is urgent to introduce digital labor.


In recent years, RPA technology has been rapidly recognized by enterprises in China due to its non-invasive, fast implementation, and quick results. It is suitable for multiple industries such as communications, real estate, banking, and insurance, as well as accounting, manpower, and procurement. It can be said that RPA is not only a software platform, but also an automated thinking. It is a powerful tool for upgrading work methods and labor upgrades.


Great potential for smart industry


A few days ago, the State Council issued the "New Generation Artificial Intelligence Development Plan", proposing that "by 2030, China's core artificial intelligence industry scale will exceed 1 trillion yuan, and the scale of related industries will exceed 10 trillion yuan." Industry experts predict that a new round of industrial transformation is taking data as the factor of production, and artificial intelligence will become the main driving force for China's industrial upgrading and economic transformation.


Taking this opportunity, Wang Guanchun led his team, Laiye Technology, and domestic RPA leader Auson Technology merged to enter the RPA + AI market and engage in the field of smart office. At the same time, LaiYe Technology actively promotes the training and cooperation of new positions such as RPA engineers, AI trainers, etc. based on the needs of corporate customers, and promotes the development of vocational and technical education.


"Humans themselves don't like to do repetitive and boring things. Everyone wants to do more creative and valuable work." Wang Guanchun said, "Let robots serve everyone, and hope that robots can be like individuals 40 years ago. Like a computer, we walk into every company and into everyone's life. "



Source: People's Daily Overseas Edition

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